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Do Insurance Companies Make Policies Confusing on Purpose? An Industry Insider Responds

Call for transparency For years, insurance customers have wondered: Are companies trying to confuse us? It’s not a new concern. Between endless disclosures, stacked fine print, and vague promises, some skeptics claim insurers deliberately write policies to hide risk or delay payouts. But Linda Chavez, a long-time industry leader and advocate for consumer transparency, says […]