Overview: Presence News investigated a troubling pattern where Yelp’s review-filtering system conceals overwhelmingly positive feedback, especially for blue-collar businesses. In one case, 17 confirmed 4–5★ reviews existed, yet only four negative ones were visible. Despite six months of outreach, Yelp’s management remained unresponsive. The issue disproportionately impacts tradespeople, sparking concerns about fairness and bias. A … Continue reading Yelp’s review system under fire: Accused of dishonesty and biased filtering that hides praise and harms hardworking American businesses